When and How do you ship orders?

We want you to have your products as soon as possible! As excited as you are to receive your order, we may be even more excited to get it to you. We make every effort to get orders received by 2pm - out the same business day. That's just how excited we are! If not the same day, expect it to be shipped the following business day. If for any reason we feel it may take us a little longer, we’ll let you know!

Your package will ship USPS Ground Advantage or UPS, depending on the package size and location. Once your package is on the way, you will receive an email with information, including tracking numbers. We encourage you to use the tracking information if you are looking for your package.

 

What do you charge for shipping?

Shipping will be calculated at checkout, based on the items purchased. Shipping charges depend on the carrier with which the package ships. Orders under one pound will be shipped through USPS Ground Advantage or UPS Ground Saver. Orders over one pound will be shipped via USPS or UPS Ground. 

Smile because orders over $50.00 qualify for free shipping!

 

Looking for your package?

Once your package has shipped, you will receive a tracking number and the ability to follow your order’s journey to you through the USPS or UPS website. This will provide the most up to date information on your order’s location and when it will arrive.

Please keep in mind that once an order leaves our farm, we can’t control when the carrier will deliver it. Occasionally, carriers might experience delays beyond our control - weather, staffing, etc. We have access to the same tracking information that you do and can provide no additional information as to when the package will arrive or where it was delivered.

Very rarely, packages may be damaged during transit. Please contact us if you have a shipment that arrives damaged, and we will direct you to the appropriate resources to file a claim with the carrier.

 

How are your products packaged? Can I send them as a gift?

All of our products are hand packaged in beautiful, eco-friendly wraps or labels. They are visually pleasing and perfect for yourself and gift giving. When packaging, we use sturdy mailing boxes, colored shreds, recycled popcorn or other materials that helps get your package to you undamaged.

If you are sending a gift, you have an option at checkout to add a gift message at no charge. When shipping gifts, we do not include a receipt - just a packing slip.

 

And there's more!

ALL orders will have a small, fun soap sample! Please enjoy it yourself (hopefully, it’s a scent you haven’t tried before) or share with a friend, family member, neighbor, or anyone else you want to smell good!